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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arnold Sanchez

February 3, 2026

5  out of  5
rating by Arnold Sanchez
"Mariana provided great service! Went above and beyond to help!"
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Michael Cardenas

January 31, 2026

5  out of  5
rating by Michael Cardenas
"Buying a home has been stressful, so we are grateful that Mariana and Cameron have been here to answer all of our questions. We trust them to help us to make the best decision for our home coverage. Thank you both!!"
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Cathi

January 30, 2026

5  out of  5
rating by Cathi
"Mindy did a great job and saving me money with more coverage. She explained everything very well great customer service!"
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Tomás Londoño

January 29, 2026

5  out of  5
rating by Tomás Londoño
"Great service. Ask for Jyl, she’s the best."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Scott Custead’s Team! We deeply appreciate your kind words here in Burleson . "
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Catherine ellis

January 23, 2026

5  out of  5
rating by Catherine ellis
"Mindy was so helpful and she always is"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Catherine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Custead’s Team—we are always here to help! "
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Claudia Villalobos

January 21, 2026

5  out of  5
rating by Claudia Villalobos
"Great experience since 2020. Mindy is always helpful, efficient, and reliable."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Shakey smits

January 19, 2026

5  out of  5
rating by Shakey smits
"July Strain is awesome dealing with my needs. I recommend her to anyone who needs the personal service she gives to me."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Burleson to know that you had such a wonderful experience with us here on State Farm Agent Scott Custead’s Team. Thank you so much for the 5-stars, Shakey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Custead’s Team anytime. "
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Vicente Guerrero

January 13, 2026

5  out of  5
rating by Vicente Guerrero
"What a great customer service thank you !Mindy"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Scott Custead’s Team. "
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Tristen Watkins

January 9, 2026

5  out of  5
rating by Tristen Watkins
"Mariana was like a dream come true. Absolutely outstanding service. She was quick, knowledgeable, and genuinely cared about helping me set up drive safe and safe. What could have been frustrating was handled flawlessly. Professional, efficient, and a true standout. Thank you Mariana!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Mariana provided you with outstanding service and made the process smooth and stress-free. She truly cares about helping our customers, and your feedback means a lot to us. We'll be sure to pass along your compliments to Mariana. Thanks again for choosing us!"
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Tori Rybka

January 8, 2026

5  out of  5
rating by Tori Rybka
"I visited Scott’s State Farm office recently and I had a great experience. Mariana was so helpful and personable. She will help you with anything you need and make it an enjoyable experience."
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Mariana was helpful and personable, making your visit enjoyable. We appreciate your kind words and look forward to assisting you again in the future!"
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Lexy Putnam

January 8, 2026

5  out of  5
rating by Lexy Putnam
"The best insurance office! No one understands insurance better than Cameron. He made it so easy to get exactly what I needed and at a great rate, too! Mariana also gave me excellent service and answered all my questions when I called and spoke to her!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Cameron and Mariana provided you with excellent service and made the insurance process easy and clear. It's our goal to ensure you get exactly what you need at a great rate. We truly appreciate your kind words and look forward to continuing to serve you!"
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Corina Cardenas

January 8, 2026

5  out of  5
rating by Corina Cardenas
"My husband and I are currently looking for homes in the DFW area. Mariana was so helpful in providing helpful information about the discounts offered by Statefarm for having multiple policies. Can't wait to find our dream home and add it to our current policy!"
We responded:
"Thank you for your wonderful review! We're excited for you and your husband as you search for your dream home in the DFW area. Mariana is glad she could help explain the discounts available for multiple policies. We look forward to assisting you with your new home insurance when the time comes! Best of luck on your home search!"
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AMANDA DURR

January 8, 2026

5  out of  5
rating by AMANDA DURR
"I've been with State Farm for the majority of my driving life. They have always taken care of me when it was needed, very dependable. Mindy is my favorite agent, she is my go to when I have any questions!"
We responded:
"Thank you for your loyal trust in State Farm over the years! We're so glad to hear that Mindy has been your go-to agent and has provided dependable support whenever you needed it. We truly appreciate your kind words and look forward to continuing to serve you!"
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Kate W.

January 8, 2026

5  out of  5
rating by Kate W.
"I’ve only been with State Farm for a short time but I’ve been impressed by their service. Mindy has been there for me while I had questions about teens and driving, towing a broken down car, and how to navigate claims. Great job!"
We responded:
"Thank you for your kind feedback! We're thrilled to hear that Mindy has been so helpful during your time with State Farm, especially with important topics like teen driving, towing, and claims. We're here to support you every step of the way and appreciate you choosing us!"
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Hayley Clark

January 7, 2026

5  out of  5
rating by Hayley Clark
"Scott, Jyll and team have been fantastic to work with."
We responded:
"Thanks for the great feedback about Jyl! "
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Jacquie Harris

January 7, 2026

5  out of  5
rating by Jacquie Harris
"Great agency, they are very patient, knowledgeable and professional. They are very kind and do their best to give you the best bang for your buck"
We responded:
"Thank you for your fantastic review! We're glad to hear that our team provided patient, knowledgeable, and professional service while helping you get the best value. We truly appreciate your kind words and look forward to continuing to serve you!"
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Kristi James

January 7, 2026

5  out of  5
rating by Kristi James
"I was having issues getting the email to sign some policy updates. The agent was able to find an alternate method for me to complete the signatures. It only took a few minutes."
We responded:
"Thank you for sharing your experience! We're glad our agent could quickly find an alternative way for you to complete the signatures smoothly. We strive to make the process as easy as possible and appreciate your feedback!"
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Wedgeworth Paula

January 6, 2026

5  out of  5
rating by Wedgeworth Paula
"Jyl was very helpful and answered all of question's and concerns. She was able to find me what I need and get me a policy that works great for my husband and myself and our budget. I have recommend her to our family and friends."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Jyl was able to address all your questions and find a policy that fits both your needs and budget. We truly appreciate your recommendations to family and friends—it means a lot to us! If you ever need anything else, we're here to help."
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Rhaun McGregor

January 6, 2026

5  out of  5
rating by Rhaun McGregor
"Jyl is a true professional. She answered every question that I asked. Her pricing was great. She made me feel like I was apart of her family. I will forever be grateful for what she has done for my family!"
We responded:
"Thank you for your heartfelt review! We're so happy to hear that Jyl provided professional, attentive service and made you feel like part of the family. It’s wonderful to know she could help your family with great pricing and support. We truly appreciate your kind words and look forward to continuing to serve you!"
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Missy Brown

January 6, 2026

5  out of  5
rating by Missy Brown
"Jyl was amazing she went beyond what she needed to do and found me the right plan"
We responded:
"Thank you for your kind words! We're thrilled to hear that Jyl went above and beyond to find the perfect plan for you. We appreciate your trust and are here to help whenever you need us!"
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geoffrey delaney

January 6, 2026

5  out of  5
rating by geoffrey delaney
"Mindy was great addressing all my concerns and getting me a great rate to solve all issues"
We responded:
"Thank you for your feedback! We're glad to hear that Mindy was able to address all your concerns and find you a great rate. We appreciate your trust and look forward to continuing to assist you!"
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Jeff Sturgeon

January 6, 2026

5  out of  5
rating by Jeff Sturgeon
"We worked with Mindy! Always kind, always helpful, always trying to save my family money!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Mindy has been consistently kind, helpful, and focused on saving your family money. We appreciate your trust and look forward to continuing to serve you!"
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Niki Christoff-Sturgeon

January 6, 2026

5  out of  5
rating by Niki Christoff-Sturgeon
"Mindy has been amazing! She reply’s to all my silly questions in a timely manner and has been SUCH a help!! I lost my husband and I was so overwhelmed with all the things that needed to happen and Mindy was right there to simplify things and make the process smooth and fast. Thank you for having a Mindy for all of your clients! She’s a keeper!"
We responded:
"Thank you so much for sharing your heartfelt experience. We're deeply sorry for your loss, and we're honored that Mindy could provide the support and guidance you needed during such a difficult time. It's wonderful to hear she was able to make the process easier and more manageable for you. We truly appreciate your kind words and will be sure to pass them along to Mindy. We're here for you whenever you need us."
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Christopher caldwell

November 24, 2025

5  out of  5
rating by Christopher caldwell
"I was so impressed with State Farm insurance. My wife was in an accident and within minutes of the wreck we got a call from State farm saying that they saw we were in a wreck is everybody alright and do you need a tow or anything. This impressed me. They were checking on us in general not trying to do anything but see if we were OK and needed anything. What a wonderful thing they did because it calmed her down."
We responded:
"Thank you for sharing your experience. We're truly sorry to hear about your wife's accident, but we're glad our team could be there for you both so quickly. At State Farm, your safety and well-being are our top priorities, and we're committed to providing support when you need it most. We're grateful for your kind words and appreciate the opportunity to assist you during a difficult time."
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Michael Lamb

November 20, 2025

5  out of  5
rating by Michael Lamb
"The agent that helped me get set-up was very patient and professional. I'm grateful g or that."
We responded:
"Thank you for your kind feedback! We're glad to hear that our agent provided patient and professional service while helping you get set up. We appreciate your gratitude and look forward to assisting you in the future!"